Plant Biotechnologies — Innovating for a sustainable future

Services

Terms and Conditions of Sale

Effective Date: 14 October 2026

These Terms and Conditions of Sale (“Terms”) apply to the sale and supply of products and services by Plant Biotechnologies B.V. (“Plant Biotechnologies”, “we”, “us”, or “Seller”) to the customer (“Customer” or “Buyer”). Together with any applicable quotation, order confirmation, invoice, shipping document, product-specific terms, or other written agreement issued or accepted by Plant Biotechnologies, these Terms form the agreement between the parties.

1. Scope and Applicability

  1. 1.1These Terms apply to all quotations, offers, orders, sales, deliveries, and related services provided by Plant Biotechnologies unless otherwise expressly agreed in writing.
  2. 1.2Any terms or conditions proposed by the Customer that are inconsistent with or additional to these Terms are rejected unless expressly accepted by Plant Biotechnologies in writing.
  3. 1.3If a quotation, order confirmation, project agreement, or other written agreement contains terms that conflict with these Terms, the specifically agreed written terms shall prevail for that transaction.

2. Products and Product Information

  1. 2.1Plant Biotechnologies supplies products and solutions for plant science and biotechnology, including plant tissue culture media, plant growth regulators, antimicrobials, research reagents, gelling agents, culture containers, consumables, PEPP products and combinations, customized formulations, and related scientific solutions.
  2. 2.2Product descriptions, specifications, technical data, images, certificates, and other information are provided in good faith. Minor variations that do not materially affect the intended specification or performance may occur.
  3. 2.3Product availability, specifications, packaging, and formulations may be changed or discontinued where reasonably necessary, subject to confirmed contractual commitments.

3. Intended Use and Customer Responsibilities

  1. 3.1Unless expressly stated otherwise, products are intended primarily for laboratory research, plant science, horticultural, plant tissue culture, and agricultural biotechnology applications.
  2. 3.2Products are not intended for human or animal consumption, medical treatment or diagnosis, or use in food, pharmaceuticals, medical devices, or cosmetics unless Plant Biotechnologies expressly confirms such use in writing.
  3. 3.3The Customer is responsible for determining the suitability of products for its particular application and for carrying out appropriate testing, validation, risk assessment, storage, handling, and use.
  4. 3.4Plant biological responses may vary according to species, genotype, explant type, culture conditions, protocol, environment, and other factors. Plant Biotechnologies does not guarantee a specific biological or experimental outcome unless expressly agreed in writing.

4. Orders and Order Confirmation

  1. 4.1A Customer order constitutes an offer to purchase. An order becomes binding only when Plant Biotechnologies issues an order confirmation, otherwise accepts the order in writing, or begins fulfillment.
  2. 4.2Plant Biotechnologies may reject or request modification of an order because of product availability, regulatory restrictions, credit considerations, technical feasibility, pricing errors, or other reasonable commercial grounds.
  3. 4.3The Customer is responsible for verifying the accuracy of product codes, quantities, shipping details, billing details, and other information contained in the order confirmation and must promptly report any discrepancy.

5. Customized Products and Scientific Solutions

  1. 5.1Plant Biotechnologies may provide customized media, PEPP formulations, concentrations, ready-to-use solutions, scale-up support, or other customized scientific solutions subject to technical feasibility and written agreement.
  2. 5.2Once development, sourcing, formulation, or production of a customized product has started, cancellation or modification may be restricted and may result in charges for work performed, materials committed, or other costs incurred.
  3. 5.3Customized products are generally non-returnable where they conform to the agreed specification but the Customer subsequently changes its requirements.
  4. 5.4Intellectual property, confidential know-how, project results, and commercialization rights relating to customized development may be subject to a separate project, collaboration, confidentiality, or licensing agreement.
  5. 5.5Plant Biotechnologies may decline a customization request where it is technically infeasible, unsafe, unlawful, commercially impracticable, or inconsistent with applicable compliance requirements.

6. Prices

  1. 6.1Prices are those stated in the applicable quotation or order confirmation and, unless otherwise stated, exclude VAT, customs duties, import taxes, freight, insurance, special packaging, hazardous-goods charges, and other applicable charges.
  2. 6.2Once an order has been confirmed, the confirmed price will normally apply to that order unless a manifest pricing or clerical error is identified or the parties agree otherwise in writing.
  3. 6.3Quotations are valid only for the period stated in the quotation.

7. Payment

  1. 7.1Unless otherwise agreed in writing, payment terms offered by Plant Biotechnologies are either Prepayment (Prepay) or Net 30.
  2. 7.2Prepayment requires payment before shipment or before production begins, as specified in the quotation or order confirmation.
  3. 7.3Net 30 means payment is due within thirty (30) calendar days of the applicable invoice date, subject to credit approval by Plant Biotechnologies.
  4. 7.4Plant Biotechnologies may require prepayment for new Customers, customized products, large orders, Customers without approved credit terms, or where payment risk reasonably warrants it.
  5. 7.5If an amount is overdue, Plant Biotechnologies may suspend further production, deliveries, services, or credit privileges and may charge statutory or otherwise legally permitted late-payment interest and reasonable collection costs.

8. Delivery and Shipping

  1. 8.1Delivery dates are estimates unless expressly agreed as binding. Plant Biotechnologies will use reasonable commercial efforts to meet stated delivery schedules.
  2. 8.2Applicable delivery terms, shipping method, and Incoterms, where used, will be stated in the quotation, order confirmation, or other sales document.
  3. 8.3Shipping charges may vary according to destination, weight, volume, temperature requirements, hazardous-goods classification, special packaging, customs requirements, and carrier conditions.
  4. 8.4Plant Biotechnologies may make partial deliveries where commercially reasonable unless otherwise agreed.
  5. 8.5Risk of loss and title shall transfer in accordance with the applicable agreed delivery term and mandatory law.

9. Inspection and Non-Conforming Products

  1. 9.1The Customer must inspect delivered products promptly upon receipt.
  2. 9.2Visible shipping damage, shortages, incorrect products, or other apparent non-conformities should be reported to Plant Biotechnologies within eight (8) business days after delivery.
  3. 9.3A claim should include, where applicable, the order number, product code, lot or batch number, quantity affected, description of the issue, and supporting photographs or shipping documentation.
  4. 9.4Failure to report an apparent issue within the stated period may limit the Customer's remedies to the extent permitted by applicable law. Latent defects that could not reasonably have been discovered during initial inspection should be reported promptly after discovery.

10. Returns

  1. 10.1Products may not be returned without prior written authorization from Plant Biotechnologies.
  2. 10.2Customized products, opened products, products with compromised packaging, temperature-sensitive products, expired products, or products that have been stored or handled outside specified conditions are generally non-returnable unless defective or non-conforming when supplied.
  3. 10.3Authorized returns must follow the return instructions provided by Plant Biotechnologies. The Customer may be responsible for return freight and reasonable handling or restocking costs where the return is not caused by a Seller error or product defect.

11. Product Quality and Limited Warranty

  1. 11.1Plant Biotechnologies warrants that, at the time of shipment, products will materially conform to the applicable published or expressly agreed specifications.
  2. 11.2This warranty does not apply to defects or performance issues resulting from improper storage, handling, transport after delivery, misuse, contamination after delivery, unauthorized modification, use outside recommended conditions, or use after the applicable expiry or retest date.
  3. 11.3Where a valid warranty claim is established, Plant Biotechnologies may, at its option and subject to applicable law, replace the affected product, provide an appropriate credit, or refund the price paid for the affected product.
  4. 11.4Except as expressly stated in these Terms and to the extent permitted by law, no other warranty or guarantee is made regarding experimental, commercial, biological, or cultivation outcomes.

12. Technical Support

  1. 12.1Plant Biotechnologies may provide technical information, application guidance, protocol suggestions, or scientific support in connection with its products.
  2. 12.2Such support is provided in good faith based on available information but does not replace the Customer's own testing, validation, professional judgment, or regulatory responsibilities.
  3. 12.3Recommendations or technical discussions do not constitute a guarantee of a particular experimental or biological result.

13. Intellectual Property

  1. 13.1All trademarks, trade names, product names, formulations, technical documents, website content, methods, know-how, data, designs, and other intellectual property owned or licensed by Plant Biotechnologies remain the property of Plant Biotechnologies or the relevant licensor.
  2. 13.2Purchase of a product does not transfer ownership of any intellectual property rights except for the limited right to use the purchased product for its intended and lawful purpose.
  3. 13.3Certain PEPP products, technology platforms, customized solutions, or collaboration projects may be subject to additional intellectual property, licensing, or use restrictions communicated separately.

14. Confidentiality

  1. 14.1Each party shall protect non-public technical, scientific, commercial, pricing, formulation, business, and other confidential information received from the other party and shall use such information only for the purpose for which it was disclosed.
  2. 14.2Confidentiality obligations do not apply to information that is lawfully public, independently developed without use of confidential information, already lawfully known, or lawfully obtained from a third party without confidentiality restriction.
  3. 14.3Customized development, strategic collaborations, or research partnerships may require a separate non-disclosure or collaboration agreement.

15. Compliance with Laws and Regulations

  1. 15.1Each party is responsible for complying with laws and regulations applicable to its activities.
  2. 15.2The Customer is responsible for obtaining any permits, registrations, approvals, licenses, or authorizations required for import, storage, handling, resale, transfer, or use of the products in the relevant jurisdiction.
  3. 15.3Plant Biotechnologies may refuse, suspend, or cancel a transaction where necessary to comply with export controls, sanctions, trade restrictions, safety requirements, or other applicable laws.

16. Limitation of Liability

  1. 16.1To the maximum extent permitted by applicable law, Plant Biotechnologies shall not be liable for indirect, incidental, special, punitive, or consequential damages, including loss of profit, loss of revenue, loss of production, loss of data, loss of research opportunity, or business interruption arising from the sale or use of products.
  2. 16.2To the maximum extent permitted by applicable law, the aggregate liability of Plant Biotechnologies arising from a product or order shall not exceed the amount paid by the Customer for the product or order giving rise to the claim.
  3. 16.3Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

17. Force Majeure

  1. 17.1Plant Biotechnologies shall not be liable for delay or failure to perform caused by circumstances beyond its reasonable control, including natural disasters, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, strikes, transport disruption, supply-chain interruption, shortage of raw materials, energy disruption, government action, customs delays, regulatory restrictions, or failure of essential suppliers or carriers.
  2. 17.2Performance obligations affected by such circumstances will be suspended for the duration of the event to the extent reasonably necessary.

18. Suspension and Termination

  1. 18.1Plant Biotechnologies may suspend or terminate an order or Customer account where the Customer materially breaches its obligations, fails to make payment when due, becomes insolvent, creates material compliance or safety concerns, or where continued performance would violate applicable law.
  2. 18.2Termination does not affect rights and obligations accrued before termination, including payment obligations, confidentiality, intellectual property rights, and limitations of liability.

19. Privacy and Personal Data

  1. 19.1Personal data collected in connection with quotations, orders, customer accounts, technical support, and other business interactions will be processed in accordance with applicable data protection laws and the Plant Biotechnologies Privacy Policy.
  2. 19.2The Customer is responsible for ensuring that personal data it provides to Plant Biotechnologies has been lawfully collected and may lawfully be shared for the relevant business purpose.

20. Governing Law and Jurisdiction

  1. 20.1These Terms and any agreement for the sale of products by Plant Biotechnologies shall be governed by the laws of the Netherlands, without prejudice to mandatory legal provisions that may apply.
  2. 20.2Subject to mandatory jurisdiction rules, disputes shall be submitted to the competent courts in the Netherlands unless the parties agree otherwise in writing.

21. Amendments

  1. 21.1Plant Biotechnologies may update these Terms from time to time. The version applicable to an order will normally be the version in effect when the order is confirmed unless otherwise required by law or agreed in writing.
  2. 21.2Material changes will be published or otherwise communicated through appropriate channels.

22. Contact

Plant Biotechnologies B.V.

Registered Address: Seinhuiswachter 17-19, 3034KH Rotterdam, Netherlands

Chamber of Commerce (KvK) No.: 0822 6395

VAT No.: NL822449183B02

Email: info@plantbiotechnologies.com

Website: Plantbiotechnologies.com